Adjust User Balances

It's important to note a few things before adjusting user balances. 

• If you reset a campaign budget, the new user starting balance will apply only for people that register AFTER the change is made. So, if you're updating your budget and haven't invited users yet - they'll be all set once they register!
• Current user balances, however, will NOT automatically update, and in this case, you will need to adjust a user's balance manually. 
• If you have multiple campaigns, users have a per-campaign balance - be sure you adjust their balance for the right campaign.

Now that all the disclaimers are out of the way, it's simple to adjust individual user balances :)

• Select the campaign from Idea Campaigns in the top navigation bar. 
• Click on the Manage Balances button. 
• You'll see your list of users, and next to each, an Adjust button under the Current Balance column. 
• From there, you can add or remove funds. 

Got more questions? Check out our Support Site, or email us at support@cultivatelabs.com.